How Should You Touch Your Customers?
Posted in Customer Service on October 24th, 2010 by Admin – Comments OffEvery business has a way that they “touch” their customers. What I mean by “touch” is when a business makes the customer think of them through out the day. This is considered touch.
You might of notice a business will give you their pen to use when you’re at their shop. The business is hoping that you will take their pen. Later in the day or later in the week you will use this pen again. You were touch or reminded of this business.
Businesses can still use the mentioned of touch, just differently. We now have Facebook or Twitter. You can send out a post about anything. Just don’t advertise your business. You can post a fact or even “let’s go Chargers”. You want to stay connected with your customers.