Posts Tagged ‘Facebook’

How Should You Touch Your Customers?

Posted in Customer Service on October 24th, 2010 by Admin – Comments Off

Customer ServiceEvery business has a way that they “touch” their customers. What I mean by “touch” is when a business makes the customer think of them through out the day. This is considered touch.

You might of notice a business will give you their pen to use when you’re at their shop. The business is hoping that you will take their pen. Later in the day or later in the week you will use this pen again. You were touch or reminded of this business.

Businesses can still use the mentioned of touch, just differently. We now have Facebook or Twitter. You can send out a post about anything. Just don’t advertise your business. You can post a fact or even “let’s go Chargers”. You want to stay connected with your customers.

read more »

20 Websites For Medical Marketers

Posted in Advertising on October 24th, 2010 by Admin – Comments Off

AdvertisingIf you work in healthcare advertising or medical communications, you need to stay abreast of developments in marketing in general as well healthcare marketing specifically. Online information and networking sites continue to pop up (and sometimes down) overnight. But others have stuck around…or look like they have the promise to. You surely know some of the biggest names: Facebook, Twitter, YouTube, LinkedIn, Wikipedia. Below you’ll find 20 more websites, some general, some covering issues of specific interest to people in healthcare advertising and medical marketing.

read more »

Business: Customer Relationship Management

Posted in Customer Service on October 20th, 2010 by Admin – Comments Off

Customer ServiceToday’s economy is rather tenuous and the internet has created global competition. These factors have combined to make efficient and smooth business practices more important than ever for companies and businesses. Companies use customer relationship management to gather data and then analyze it in order to effectively reach potential customers and keep those that they currently have. When it comes down to it, Customer relationship management (CRM) is the method by which companies gain and retain customers.

read more »